My Account

Quick Overview

1

Sign in for full visibility

Use the email you used at checkout. If you checked out as a guest, you can still view order updates from your confirmation email.

2

Update details, reduce issues

Keep your contact and address information accurate. Most delivery and support delays come from missing or incorrect account details.

3

Fast help, clear inputs

If something looks wrong, contact support with your order number (if available) and the email used at checkout for faster verification.

Account Features

This page explains how to use your Mini Me Kicks account and what to do if you cannot access it. The goal is practical: help you find the right screen, confirm the right details, and resolve issues with minimal back-and-forth.

01

Order status & history

Your account provides a consolidated view of your purchases—order status, items purchased, and key timestamps. If tracking is available, you will see shipment updates as they are provided by the carrier.

Practical note: the account view may update slightly after checkout while the system confirms payment and creates the order record.

02

Tracking visibility

When an order ships, tracking information is added to your order details (when available). For the most reliable tracking view, use the tracking link and refresh periodically as carriers update scans.

If you see “label created,” it usually means the shipment has been registered but has not received its first carrier scan yet.

03

Address & contact details

Accurate details help prevent delivery issues and speed up support verification. Keep your email, phone number, and shipping address current—especially apartment/unit numbers and building access notes.

If you need to change a shipping address after ordering, contact support immediately. Changes may be limited once processing begins.

04

Password & account security

Use a unique password and avoid sharing your login. If you suspect unauthorized access, reset your password and contact support. We will never ask you to send full payment details via email or message.

Security tip: use the same email consistently for checkout to keep your order history connected.

05

Discounts & eligibility checks

If you are subscribed, eligible discounts may apply automatically at checkout (no code). If a discount does not appear, confirm you are signed in with the same email and check whether the item is eligible.

For verification, contact support with a cart screenshot and the product link(s).

How It Works

Use this quick workflow if you are trying to locate an order or confirm the latest status.

01

Sign in with correct email

Use the email address used at checkout. If you have multiple emails, the order will only appear under the email that placed the order.

02

Open order details

Check status, item list, and shipping information. If tracking is present, use the carrier link for the most up-to-date scan history.

03

If something is missing

Locate your order confirmation email. If you cannot find it, contact support with the checkout email, name, and approximate order date.

Edge Cases & Support Info

If you cannot access your account or an order does not appear, the causes below are the most common.

Wrong email used Orders appear only under the email used at checkout.
Guest checkout You can still track status using your confirmation email.
Password reset missing Check spam/junk folders and ensure the email is typed correctly.
Multiple accounts You may have created separate accounts with different emails.
Status delay Order records may take a short time to display immediately after checkout.
Discount not showing Confirm eligibility, sign-in email, and whether the item is part of a promotion.

Contacting Support: Email is the fastest channel for verification and resolution.

Include your checkout email and full name
If available, add your order number and the order date
For login issues, share a short description (e.g., “password reset link not received”)
For missing orders, include the last four digits of the phone number used at checkout (if applicable)