Gift Cards
Documentation / REF: GC-01
Gift
Cards
A simple way to give the right fit.
Note: Gift cards are a flexible option when you want the recipient to choose the correct size and style. This page explains purchase, delivery, redemption, and how to resolve common gift card issues.
Redeem at checkout
Gift cards are applied during checkout. Enter the gift card code exactly as shown to deduct the balance.
Multiple orders
If your purchase total is less than the gift card value, the remaining balance stays available for a future order.
Fast support
For missing delivery or redemption problems, share order ID, recipient email, and a screenshot of the code area.
/// PURPOSE
This page documents how gift cards work, how delivery is handled, how to redeem a code, and how we verify ownership when troubleshooting issues. Clear verification protects both gift card purchasers and recipients.
What a gift card is
A gift card is a prepaid balance that can be used toward eligible purchases on our store. It is not a physical card unless explicitly stated; most gift cards are delivered digitally by email.
>> Note: A gift card code should be treated like cash. Do not share it publicly.
Delivery and recipient details
Digital gift cards are delivered to the recipient email entered at purchase. A typo in the recipient email is the most common cause of “missing gift card” reports.
>> Note: If you purchased a gift card for yourself, enter your own email as the recipient.
Using a gift card
Gift card codes are applied during checkout. Enter the code exactly, including any hyphens. If the gift card does not cover the full order total, you can pay the remaining balance with another payment method.
>> Note: If a code does not apply, confirm you did not paste extra spaces before or after the code.
Refunds and returns
When an order is paid with a gift card, approved refunds are typically returned to the gift card balance. This keeps the refund method consistent and protects against payment mismatches.
>> Note: If you used both a gift card and another payment method, refunds may be split in a structured way depending on the transaction.
Discounts and promotions
Gift cards function as a payment method. Discounts and promotional pricing are determined by the products in your cart. Eligibility can vary depending on the promotion and items selected.
>> Note: If you have questions about how discounts appear alongside gift card redemption, send a screenshot of the checkout summary.
Use these steps to purchase, deliver, and redeem a gift card with minimal friction.
Purchase
Enter the recipient email carefully. If you want the gift card sent to you to forward later, use your own email as recipient.
Check delivery
If the email is not received, check spam/junk folders and search the inbox for “Gift Card” or “Mini Me Kicks.” Delivery may take a short window depending on email systems.
Redeem
Copy the code and paste it into the gift card/discount field at checkout. Confirm the deduction is applied before placing the order.
Edge Cases & Troubleshooting
If something doesn’t look right, the list below covers the most frequent scenarios and what to do next.
Security note: We may request verification details to protect gift card ownership. Avoid sending the full code in public messages.
-
Recipient didn’t receive the gift card
Confirm the recipient email, check spam/junk, and search inbox. -
Code shows as invalid
Ensure the full code is copied (no extra spaces); try manual entry. -
Code won’t apply
Confirm you are entering it in the gift card/discount field at checkout. -
Balance seems incorrect
Verify whether part of the balance was used on a prior order. -
Refund expected
If an order paid by gift card is refunded, the balance typically returns to the gift card. -
Security concern
If you believe a code was compromised, contact support immediately with proof of purchase.
Contact & Support
If you need help with delivery, redemption, or balance verification, contact us with the details below. Email is best for sending screenshots and purchase information.
- Provide the gift card purchase order ID (if available)
- Include the purchaser email and recipient email
- Attach a screenshot of the gift card email (hide sensitive payment info)
- Describe the issue precisely: “not received,” “invalid code,” “balance mismatch,” or “redeem error”
Richmond, VA 23227, United States
Gift cards are intended to be simple: clear delivery, straightforward redemption, and support that verifies ownership responsibly.